Our Policies
Providing a friendly caring service in the luxury of your own homeBelow is an index of our policies
Please click a link to download and read (all files are PDF documents).
- Access and Key Holding Policy
- Accident Reporting Policy
- Appraisal Policy
- Assessing Service User Needs Policy
- Autonomy and Independence Policy
- Business Premises, Management, Planning Policy
- Challenging Behaviour Policy
- Complaints and Compliments Policy
- Confidentiality Service User Policy
- Confidentiality Staff Policy
- Coronaviruses and Respiratory Diseases Policy
- Death of a Service User Policy
- Disciplinary and Grievance Policy
- Duty of Candour Policy
- Drugs and Alcohol Policy
- Equality and Diversity Policy
- Falls proceedure
- Gifts and Legacies Policy
- Handling Service User’s Money Policy
- Health and Safety Policy
- Incontinence Policy
- Infection Control Policy
- Medication Policy
- Meeting Service User Needs Policy
- Moving and Positioning Policy
- MRSA, HIV and AIDS Policy
- Privacy and Dignity Policy
- Quality Assurance Policy
- Record Keeping Policy
- Recruitment and Selection Policy
- Religion and Beliefs Policy.
- Responsive Service Policy
- Safeguarding Adults Policy
- Safety of Staff Policy
- Service User Contracts Policy
- Supervision of Staff Policy
- Training and Development Policy
- Whistleblowing Policy
- Tissue Viability Policy