Our Policies

Below is an index of our policies

Please click a link to download and read (all files are PDF documents).

1. Access and Key Holding Policy
2. Accident Reporting Policy
3. Appraisal Policy
4. Assessing Service User Needs Policy
5. Autonomy and Independence Policy
6. Business Premises, Management, Planning Policy
7. Challenging Behaviour Policy
8. Complaints and Compliments Policy
9. Confidentiality Service User Policy
10. Confidentiality Staff Policy
11. Coronaviruses and Respiratory Diseases Policy
12. Death of a Service User Policy
13. Disciplinary and Grievance Policy
14. Duty of Candour Policy
15. Drugs and Alcohol Policy
16. Equality and Diversity Policy
17. Falls proceedure
18. Gifts and Legacies Policy
19. Handling Service User’s Money Policy
20. Health and Safety Policy
21. Incontinence Policy
22. Infection Control Policy
23. Medication Policy
24. Meeting Service User Needs Policy
25. Moving and Positioning Policy
26. MRSA, HIV and AIDS Policy
27. Privacy and Dignity Policy
28. Quality Assurance Policy
29. Record Keeping Policy
30. Recruitment and Selection Policy
31. Religion and Beliefs Policy.
32. Responsive Service Policy
33. Safeguarding Adults Policy
34. Safety of Staff Policy
35. Service User Contracts Policy
36. Supervision of Staff Policy
37. Training and Development Policy
38. Whistleblowing Policy
39. Tissue Viability Policy